What to Ask Leina to Do with Retently
Copy a prompt, add your details, and send it to Leina in your connected team chat.
Read campaign-filtered feedback and inspect selected responses.
List Retently feedback for campaign [campaign ID] between [dates], read feedback [feedback ID], and summarize returned themes.
Find a customer and read their returned profile and feedback.
Find Retently customer email [email], read customer [customer ID], and list their feedback for a concise briefing.
Get Started with Retently
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Connect Your Account
Connect with a Retently API key.
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Try a Task
Tell Leina what you need in your team chat. Include the source, destination, and expected result.
Set Up Leina in Your Chat → -
Check the Result
Review the result and any changes in the connected app.
Supported Retently Capabilities
Retently connects supported service operations to your AI assistant. Read survey feedback, customer records, campaigns and templates, and bulk create or update customers.
- Survey Feedback
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Read feedback, campaign records, and survey templates.
- List Feedback
- Get Feedback
- Customers
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Read customer profiles and bulk upsert supplied customer records.
- List Customers
- Get Customer
View All 9 Actions
- Get Account Status
- List Customers
- Get Customer
- List Feedback
- Get Feedback
- List Templates
- Get Template
- List Campaigns
- Upsert Customers
Frequently Asked Questions
Can I focus feedback on a campaign?
Yes. Supply campaignId and any date or customer filters.
Can I inspect questions in a template?
The template detail returns survey questions when Retently supplies them.
Can customer sync clear fields?
Bulk upsert supports fields to unset. Specify those deliberately rather than assuming omission clears them.
Your AI employee for Retently
Tell Leina what you need in your team chat. Include the source, destination, and expected result.