What to Ask Leina to Do with Phonely
Copy a prompt, add your details, and send it to Leina in your connected team chat.
Read a selected call and use AI to summarize its reported conversation.
Read Phonely call [call ID] for agent [agent ID], summarize the transcript, and identify unanswered questions from the returned content.
List calls by dates or outcomes and inspect selected details.
List Phonely calls for agent [agent ID] between [start date] and [end date] with outcome [outcome], then inspect call [call ID] and summarize the reported outcome.
Get Started with Phonely
-
Connect Your Account
Provide a Phonely API key and user ID from profile settings.
-
Try a Task
Tell Leina what you need in your team chat. Include the source, destination, and expected result.
Set Up Leina in Your Chat → -
Check the Result
Review the result and any changes in the connected app.
Supported Phonely Capabilities
Phonely connects supported service operations to your AI assistant. Read agents, list filtered calls, and retrieve detailed call summaries and transcripts.
- Agents
-
List accessible agents and read individual agent records.
- List Agents
- Get Agent
- Call Research
-
List filtered calls and retrieve summaries and transcripts.
- List Calls
- Get Call
View All 4 Actions
- List Agents
- Get Agent
- List Calls
- Get Call
Frequently Asked Questions
What identifiers are required for a call?
Provide both agentId and callId.
Can I filter by outcome or sentiment?
Yes. Call lists support outcome, sentiment, status, dates, and other supported filters.
Does transcript analysis place a call?
These actions read existing agent and call records; they do not initiate a call.
Your AI employee for Phonely
Tell Leina what you need in your team chat. Include the source, destination, and expected result.