What to Ask Leina to Do with Mojo Helpdesk
Copy a prompt, add your details, and send it to Leina in your connected team chat.
Search tickets and read their public discussion.
Search Mojo tickets using [advanced-search query], read matching ticket details and public comments, and summarize recurring symptoms.
Add the supplied message as a public ticket comment.
Add this public comment to ticket [ticket ID]: [message].
Get Started with Mojo Helpdesk
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Connect Your Account
Connect using your Mojo Helpdesk API Key.
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Try a Task
Tell Leina what you need in your team chat. Include the source, destination, and expected result.
Set Up Leina in Your Chat → -
Check the Result
Review the result and any changes in the connected app.
Supported Mojo Helpdesk Capabilities
Mojo Helpdesk ticket details and public comments let an AI assistant investigate support cases and apply requested updates.
- Investigate related tickets
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Search tickets and read their public discussion.
- Search Tickets
- Get Ticket
- Publish a support update
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Add the supplied message as a public ticket comment.
- Create Comment
View All 9 Actions
- List Tickets
- Search Tickets
- Get Ticket
- Create Ticket
- Update Ticket
- List Comments
- Create Comment
- List Ticket Queues
- List Tags
Frequently Asked Questions
Is a comment private?
create_comment publishes a public comment. Review the message and recipients before requesting publication.
Can ticket creation upload attachments?
The create-ticket action explicitly excludes file attachments.
Will updating a ticket clear omitted fields?
The update action is partial and preserves omitted fields.
Your AI employee for Mojo Helpdesk
Tell Leina what you need in your team chat. Include the source, destination, and expected result.