Summarize Sales Call Transcripts

Choose calls by date, workspace, or ID to extract customer questions, commitments, and next steps.

What to Ask Leina to Do with Gong

Copy a prompt, add your details, and send it to Leina in your connected team chat.

Find calls and summarize commitments using transcript content.

Find Gong calls from [start date/time] to [end date/time] in workspace [ID]. Read transcripts for [call IDs] and summarize customer questions and commitments.

Get Started with Gong

  1. Connect Your Account

    Connect your Gong API base URL, Access Key, and Access Key Secret.

  2. Try a Task

    Tell Leina what you need in your team chat. Include the source, destination, and expected result.

    Set Up Leina in Your Chat →
  3. Check the Result

    Review the result and any changes in the connected app.

Supported Gong Capabilities

Gong operations read users, calls, call transcripts, and configured call outcomes.

Call records and transcripts

Find calls by date range, read call details and transcripts, and inspect users or configured outcomes.

View All 6 Actions
  • List Users
  • Get User
  • List Calls
  • Get Call
  • Get Call Transcripts
  • List Call Outcomes

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Frequently Asked Questions

Do transcript requests need a date range?

Yes, even when selecting call IDs. The start is included and the end is excluded.

Can AI summarize what was said?

Yes, when transcript entries are available for the selected calls. Call metadata alone does not contain the conversation.

Can AI change a call outcome?

The exposed outcome operation lists configured outcomes; it does not assign or change them.

Your AI employee for Gong

Tell Leina what you need in your team chat. Include the source, destination, and expected result.