What to Ask Leina to Do with Delighted
Copy a prompt, add your details, and send it to Leina in your connected team chat.
Combine survey comments and period metrics to explain feedback themes and follow-up priorities.
Read Delighted survey responses and metrics from [start timestamp] to [end timestamp]. Group feedback themes, show NPS and response counts, and recommend follow-up priorities with response permalinks.
Get Started with Delighted
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Connect Your Account
Connect with a project-specific Delighted private API key.
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Try a Task
Tell Leina what you need in your team chat. Include the source, destination, and expected result.
Set Up Leina in Your Chat → -
Check the Result
Review the result and any changes in the connected app.
Supported Delighted Capabilities
Delighted survey records include scores, comments, and response context. Period metrics show promoter, passive, and detractor counts alongside NPS for feedback review.
- Read Survey Responses and Metrics
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Read responses with comments, scores, notes, and follow-up answers; retrieve NPS and related metrics.
- List Survey Responses
- Get Metrics
- Manage Survey Contacts
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List people and bounced or unsubscribed contacts; create or update people with optional survey sending, unsubscribe, or delete a person and survey history.
- List People
- List Unsubscribed People
View All 8 Actions
- Create Or Update Person
- List People
- List Unsubscribed People
- List Bounced People
- Unsubscribe Person
- Delete Person
- List Survey Responses
- Get Metrics
Frequently Asked Questions
Can a feedback brief link to the original responses?
Yes. Survey responses include permalinks that can be kept beside the themes and examples.
Can I compare feedback from selected periods?
Yes. Responses and metrics support time filters; use matching periods for a consistent comparison.
Can I update a contact without sending a survey?
Yes. Set send to false when creating or updating the person. Otherwise that operation may schedule a survey request.
Your AI employee for Delighted
Tell Leina what you need in your team chat. Include the source, destination, and expected result.