What to Ask Leina to Do with Crisp
Copy a prompt, add your details, and send it to Leina in your connected team chat.
Collect a chosen conversation’s context and outstanding questions.
Find Crisp unresolved conversations matching [query or scope], then read session [session ID] and its messages within [time range]. Summarize the customer’s issue, responses read and outstanding questions, with message timestamps. Draft a concise next reply.
Check the conversation and send final text to the exact session.
Read Crisp session [session ID] and recent messages to confirm the context. Send final operator reply [text] with origin [chat or intended origin]. Report the dispatch result and message fingerprint when provided.
Get Started with Crisp
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Connect Your Account
Connect with a Crisp token identifier, token key and website ID, using the appropriate website or plugin tier.
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Try a Task
Tell Leina what you need in your team chat. Include the source, destination, and expected result.
Set Up Leina in Your Chat → -
Check the Result
Review the result and any changes in the connected app.
Supported Crisp Capabilities
Find Crisp conversations, read their details and messages, and send text as an operator. Filters help focus on unresolved or unassigned chats, while message timestamps can narrow the conversation history you review.
- Conversation reading
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Find conversations and read their context and messages.
- List Conversations
- Get Conversation
- Operator replies
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Send chosen text in a specified support session.
- Send Text Message
View All 5 Actions
- Get Website
- List Conversations
- Get Conversation
- List Conversation Messages
- Send Text Message
Frequently Asked Questions
Can I focus on chats awaiting attention?
Yes, use unread, unresolved or unassigned filters, optionally with a search query. Keep the selected scope clear when preparing a worklist.
How do I review earlier messages?
Provide the session ID and a timestamp before, after or around the period you need. The summary should state the messages it actually covers.
What is needed to send a reply?
Provide the exact session ID and final message text. The reply is sent as an operator, so verify the conversation before submitting it.
Your AI employee for Crisp
Tell Leina what you need in your team chat. Include the source, destination, and expected result.