What to Ask Leina to Do with Unthread
Copy a prompt, add your details, and send it to Leina in your connected team chat.
Filter customer accounts and read a selected account.
List accounts with where [JSON], then get account [ID] and summarize support metadata.
Apply supplied name or custom-field changes to an account.
Update account [ID] with name [name] and customFields [JSON].
Get Started with Unthread
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Connect Your Account
Provide an Unthread Service Account API key.
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Try a Task
Tell Leina what you need in your team chat. Include the source, destination, and expected result.
Set Up Leina in Your Chat → -
Check the Result
Review the result and any changes in the connected app.
Supported Unthread Capabilities
Use AI with Unthread to inspect external customer accounts and apply explicit support metadata changes.
- Review Customer Accounts
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Filter customer accounts and read a selected account.
- List Accounts
- Get Account
- Update Account Details
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Apply supplied name or custom-field changes to an account.
- Update Account
View All 5 Actions
- Create Account
- Get Account
- List Accounts
- Update Account
- Delete Account
Frequently Asked Questions
Is this a login-account creator?
create_account creates an external customer account in Unthread.
How do I paginate accounts?
list_accounts supports cursor and limit.
What should I specify in my request?
Use accountId and supported where filters. Account creation requires a name.
Your AI employee for Unthread
Tell Leina what you need in your team chat. Include the source, destination, and expected result.