Persona AI Integration: Review Verification Inquiries and Prepare New Cases

What to Ask Leina to Do with Persona

Copy a prompt, add your details, and send it to Leina in your connected team chat.

List inquiries with documented filters and inspect a selected case.

List inquiries using [filters], retrieve inquiry [ID] and explain its returned status.

Create an inquiry from a supplied template and optional prefilled fields.

Create an inquiry with template [ID], reference [reference ID] and fields [fields].

Apply specified notes or tags to an existing inquiry.

Update inquiry [ID] with note [note] and tags [tags].

Connect Your Account

Provide a Persona API key from its dashboard.
Try a Task

Tell Leina what you need in your team chat. Include the source, destination, and expected result.
Set Up Leina in Your Chat →
Check the Result

Review the result and any changes in the connected app.

Use AI with Persona to inspect verification inquiries, create cases from a template and update supported inquiry attributes.

Review Inquiry Status: List inquiries with documented filters and inspect a selected case.

List Inquiries
Get Inquiry
Create a Verification Inquiry: Create an inquiry from a supplied template and optional prefilled fields.

Create Inquiry
Update Inquiry Notes: Apply specified notes or tags to an existing inquiry.

Update Inquiry

View All 4 Actions

It creates an inquiry for the selected template. Read inquiry details later to inspect the actual verification state.

Supported updates include reference ID, note, tags and fields; they do not replace the verification process.

Specify inquiry or template IDs. Creating an inquiry starts a case; it does not mean identity verification has been completed.

Tell Leina what you need in your team chat. Include the source, destination, and expected result.