Find and Summarize Help Articles

Ask a support question and specify the documentation collection to find the relevant instructions.

What to Ask Leina to Do with Help Scout Docs

Copy a prompt, add your details, and send it to Leina in your connected team chat.

Search a documentation collection and read matching articles to summarize the instructions.

Search Help Scout Docs collection [ID] for [question]. Read matching published articles and explain the steps with article references.

Get Started with Help Scout Docs

  1. Connect Your Account

    Connect a Help Scout Docs API key.

  2. Try a Task

    Tell Leina what you need in your team chat. Include the source, destination, and expected result.

    Set Up Leina in Your Chat →
  3. Check the Result

    Review the result and any changes in the connected app.

Supported Help Scout Docs Capabilities

Help Scout Docs operations read sites, collections, categories, and articles. Article retrieval can request unpublished changes when a draft exists.

Documentation discovery

Browse sites, collections and categories, search articles, and retrieve published or draft article content.

View All 6 Actions
  • List Sites
  • List Collections
  • List Categories
  • List Articles
  • Search Articles
  • Get Article

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Frequently Asked Questions

Can I review unpublished changes?

Yes. Request the draft version when retrieving an article that has unpublished changes.

Can I search only one documentation site?

Yes. Narrow article search by site or collection.

Can this connection publish an article update?

Current operations read documentation; article creation, editing, and publishing are not exposed.

Your AI employee for Help Scout Docs

Tell Leina what you need in your team chat. Include the source, destination, and expected result.