Update Customer.io Profiles and Track Chosen Events with AI

Turn supplied customer data into a precise profile update or event submission.

What to Ask Leina to Do with Customer.io

Copy a prompt, add your details, and send it to Leina in your connected team chat.

Identify or update a customer using explicit profile values.

Identify Customer.io customer [identifier] with these final attributes [attributes]. Check the supplied identifier and attribute names for consistency, then submit only these values and report the acknowledgment.

Submit an event with clear identity, timing and data.

Record Customer.io event [event name] for [customer identifier or anonymous ID], with data [data], timestamp [timestamp] and event ID [event ID, if used]. Use the matching customer or anonymous event operation and report acceptance without claiming a downstream campaign completed.

Get Started with Customer.io

  1. Connect Your Account

    Connect with your Customer.io Track site ID and API key.

  2. Try a Task

    Tell Leina what you need in your team chat. Include the source, destination, and expected result.

    Set Up Leina in Your Chat →
  3. Check the Result

    Review the result and any changes in the connected app.

Supported Customer.io Capabilities

Identify customers and submit customer or anonymous events through Customer.io Track. The connection also supports explicit suppression and merge operations; it does not read profiles, campaign analytics or message history.

Customer identity and state

Submit attributes, delete and suppress a customer identifier, or merge profiles while retaining the primary.

Lifecycle events

Record events for known or anonymous identities.

View All 7 Actions
  • Identify Customer
  • Track Customer Event
  • Track Anonymous Event
  • Delete Customer
  • Suppress Customer
  • Unsuppress Customer
  • Merge Customers

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Frequently Asked Questions

Which identifier should I supply?

Use the customer identifier convention already used in your workspace. Anonymous events require an anonymous ID rather than a customer identifier.

Can I record an event that occurred earlier?

Yes, supply the event timestamp and data explicitly. Use your intended event ID when your workflow relies on one.

Can I check the customer profile afterward?

The included Track operations return acknowledgments and do not read profiles. Verify the resulting profile or workflow in Customer.io.

Your AI employee for Customer.io

Tell Leina what you need in your team chat. Include the source, destination, and expected result.