Find Relevant Knowledge Records
Search knowledge dataset [dataset] for [question]. Summarize relevant matches and keep available source references.
chatbotkit
ChatBotKit AI Employee
Leina connects to ChatBotKit to help you review conversations and maintain chatbot knowledge. Ask in your team chat. Leina does the work and brings back the result.
Connect ChatBotKit, choose what to share, and hand off your first task.
Leina + ChatBotKit Example Result
You
Add this to our Returns dataset [dataset ID]: unopened products can be returned within 30 days; customers should contact support before shipping.
Leina
I added the return policy as a knowledge record.
ChatBotKit · Knowledge added
Returns policy
The supplied policy is saved in the selected dataset.
- Eligibility
- Unopened products within 30 days.
- First step
- Contact support before shipping a return.
What Is a ChatBotKit AI Agent?
A ChatBotKit AI agent can find relevant knowledge, summarize unresolved conversation questions, and add the facts you supply to a dataset.
You specify the source and the destination. Leina uses the content available to your connection and returns the result for you to review.
ChatBotKit
ChatBotKit provides tools for building chatbots, conversations, and knowledge collections.
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Provide the policy
Choose the dataset and supply the approved text.
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Add the knowledge
Create a record containing that text.
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Review the record
Confirm the knowledge was added to the intended dataset.
What to Ask Leina to Do with ChatBotKit
Copy a prompt, add your details, and send it to Leina in your connected team chat.
Review a Conversation
Review conversation [conversation ID]. Summarize the discussion and questions that remain unanswered.
chatbotkit
Add a Knowledge Record
Add this knowledge to dataset [dataset]: [approved text].
chatbotkit
Your next ChatBotKit task can start with a message.
Connect. Ask. Get the Result.
Tell Leina what you need in your team chat. Include the source, destination, and expected result.
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Connect Your Account
Connect the tools involved and give Leina access to the content it needs.
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Try a Task
Share the source material, say where the result belongs, and describe what you need.
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Check the Result
Review the result and any changes in the connected app.
Put Leina to Work in ChatBotKit
Hand off these everyday tasks to your AI employee.
Fetch Usage
Fetch account-wide ChatBotKit usage statistics for tokens, conversations, messages, and database resources.
List Bots
List ChatBotKit bots with optional pagination and metadata filtering.
Fetch Bot
Fetch a single ChatBotKit bot by ID.
Create Bot
Create a new ChatBotKit bot.
Update Bot
Update an existing ChatBotKit bot.
List Conversations
List ChatBotKit conversations with optional pagination and metadata filtering.
Fetch Conversation
Fetch a single ChatBotKit conversation by ID.
Create Conversation
Create a new ChatBotKit conversation with either a bot reference or inline bot configuration.
List Conversation Messages
List messages inside a ChatBotKit conversation.
Create Conversation Message
Append a message to an existing ChatBotKit conversation.
Complete Conversation
Send a message to a ChatBotKit conversation and receive the next assistant reply.
List Datasets
List ChatBotKit datasets with optional pagination and metadata filtering.
Fetch Dataset
Fetch a single ChatBotKit dataset by ID.
Create Dataset
Create a new ChatBotKit dataset for knowledge retrieval.
Update Dataset
Update an existing ChatBotKit dataset.
List Dataset Records
List records inside a ChatBotKit dataset.
Create Dataset Record
Create a new record inside a ChatBotKit dataset.
Search Dataset
Run semantic search against a ChatBotKit dataset.
List Files
List ChatBotKit files with optional pagination and metadata filtering.
Fetch File
Fetch a single ChatBotKit file by ID.
Create File
Create a new ChatBotKit file resource.
Upload File
Upload content to an existing ChatBotKit file using the official JSON upload modes.
Download File
Fetch the download URL for an existing ChatBotKit file.
Sync File
Trigger synchronization for an existing ChatBotKit file.
List Dataset Files
List files attached to a ChatBotKit dataset.
Attach Dataset File
Attach an existing ChatBotKit file to a dataset.
Detach Dataset File
Detach a ChatBotKit file from a dataset.
More Tools for Your AI Employee
Connect the Apps your work depends on, and give Leina the context to carry the task forward.
Keep the Conversation Moving. Let Leina Pick Up the Work.
Hand off a task while your team is discussing it. Leina uses your connected tools and brings the result back to the conversation.
See How Leina Works in SlackLeinaExample Result I added the return policy as a knowledge record.
Returns policy
ChatBotKit + Leina: Your Questions, Answered
Does a knowledge search inspect every record?
It returns relevant matches. Ask for a record inventory when you need to review everything stored in a dataset.
Will adding knowledge send a message to customers?
No. Saving a knowledge record and replying in a conversation are separate tasks.
Make Leina Your ChatBotKit AI Employee
Start with one task you already need to do. Tell Leina what a finished result should look like.
Connect ChatBotKit, choose what to share, and hand off your first task.