# Customer request app review

Blank acceptance checklist. Enter actual observations; none of these checks has been completed by this template.

- Test app URL:
- Revision and date:
- Intended form audience:
- Intended staff-view audience:
- Reviewer:

Use fictional records while testing.

| Check | Actual observation | Pass / fail / unavailable | Follow-up |
| --- | --- | --- | --- |
| Valid submission appears in the staff view | | | |
| Saved values match submitted text | | | |
| Record remains after refresh and reopen | | | |
| Second submission preserves the first | | | |
| Missing required field produces a useful error | | | |
| Multiline text and punctuation survive | | | |
| Uncertain submit outcome can be checked before retrying | | | |
| Staff records are restricted to the intended audience | | | |
| Field changes preserve existing data | | | |
| Deployed behavior matches reviewed behavior | | | |

## Before collecting real requests

- Unresolved access or persistence issues:
- Test records to remove:
- Person responsible for incoming requests:
- Decision to share, continue testing, or reduce scope:
